In January 1998, Fook Tin was certified in ISO 9001. The ensured the highest standard of quality management is applied company-wide.

ISO 9001 is the most popular and widely used quality assurance management system. This system applies to organizations that design, develop, produce, install, and service product. ISO 9001 enables a company to demonstrate its commitment to quality and customer satisfaction as well as continuously improving its quality systems. The system is based on eight quality management principles:

• Customer focus
• Leadership
• Involvement of people
• Process approach
• System approach
• Continual improvement
• Fact based decision making
• Mutually beneficial supplier relationships